Refund & Replacement Policy
Thank you for shopping at BuyVeo3Ultra.
We are committed to providing you with high-quality digital access. However, given the nature of digital goods, we have strictly defined guidelines for refunds and replacements. Please read this policy carefully before making a purchase.
1. Digital Goods Exempt from Returns
The products sold on this website are “Digital Goods” (Account Credentials, Access Keys, or Subscription Logins).
- Once these credentials have been delivered to you via WhatsApp, Email, or instant download, the product is considered “consumed” as the secret information is now disclosed.
- Therefore, we generally do not offer refunds once the product has been successfully delivered.
2. Conditions for Refund Eligibility
We value fairness. You may be eligible for a full refund ONLY under the following specific circumstances:
- Non-Delivery: If we fail to deliver the account credentials within 24 hours of your payment confirmation.
- Out of Stock: If you have paid for an item that is currently out of stock and we are unable to restock it within a reasonable timeframe.
3. Conditions for Replacement
We offer a replacement guarantee to ensure you get what you paid for. You are eligible for a replacement if:
- Invalid Credentials: The account credentials provided are invalid upon your first login attempt. (Note: You must report this to our support team within 2 hours of delivery).
- Pre-existing Ban: The account has a pre-existing ban or restriction before you started using it.
4. Non-Refundable Situations
Refunds or replacements will NOT be granted in the following scenarios:
- Change of Mind: You simply changed your mind after the purchase.
- Lack of Technical Knowledge: You do not know how to use the software, tools, or AI models provided.
- User-Caused Bans: The account gets banned, suspended, or restricted due to your violation of Google’s Terms of Service (e.g., generating prohibited content, spamming, using flagged IPs, or sharing credentials).
5. Chargebacks & Disputes
We take fraud seriously.
- Attempting a chargeback or dispute via PayPal, Stripe, or your Bank without contacting our support team first will result in an immediate permanent blacklist from all our future services.
- Additionally, the account in question will be revoked instantly.
Contact Us
If you have any issues with your order, please contact us immediately so we can resolve it for you.
WhatsApp Support: [+916006880494]